Last Updated: Jul 30, 2020     Views: 323

All physical items returned by customers are quarantined for a minimum of four days before being available for further checkout as recommended in guidelines from the federal Centers for Disease Control and Prevention (CDC).

Please note that the four day minimum quarantine for physical items delays those items showing in customer accounts as having been returned. It may take up to a week for items to be removed from your account. If you still have returned items on your account after a week, feel free to contact us and we'll take care of it.

For more information on our contact-free services during the pandemic, please visit this page on our website.

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