Last Updated: May 01, 2018     Views: 3084

By default, your PIN/password (the terms are used interchangeably on our website) is the last 4 digits of the phone number associated with your account, so unless you changed it, that's what it should be. If you still cannot log in, there are two ways you can retrieve your password:

1. You can contact us and we will reset your password to the last 4 digits of your phone number.

2. You can try the "Forgot your Password?"  link located under the password field on the Log In page. This should work as long as you have an active email address associated with your account AND you have already registered your account. If one or both of those things are not true, please contact us.