Email, Phone or Text Message
- 3 days before overdue - automatic renewal for qualified materials if no holds are pending
- 4 days after due date for 1st notice overdue
- 10 days after the due date for 2nd notice
Email and text messages for holds occurs the following day an item is placed on the hold shelf, the 2nd hold notice on day 4 if the hold has not been picked up. Phone calls for holds occur when an item is placed on the hold shelf during the day and into the early evening.
Note: You may notice in your email inbox that email communications we send to you for different services such as Newsletters, Holds/Overdue Notifications and Emailed Express Check Receipts, appear to come from different email addresses. If you use a Spam Blocker, you must enter each of these addresses into your allowed address list. Since these products are all separate products, they are sent out from separate servers and each server has a separate address. Please note that these addresses cannot be replied to or used for contacting the library.